Festival Activity | Chinese New Year

Dear Valued Customers and Partners,

We hope this message finds you well. As the Chinese New Year approach, we would like to take this opportunity to inform you about our holiday schedule.

Holiday Dates:

The holiday will start on February 9th, 2024 (Friday) and will continue until February 16th, 2024 (Friday). Our office will be closed during this period to celebrate these important cultural and national holidays.

Service Availability:

- Our online services, including our website and email support, will still be accessible during the holiday. However, please be aware that response times may be longer than usual.

- Our customer support team will be available on a limited basis to assist with any urgent inquiries or issues that may arise.

Order Processing and Shipping:

- Orders placed before the holiday may experience slight delays in processing and shipping due to reduced staffing. We appreciate your understanding and patience during this time.

Customer Inquiries:

- For any urgent matters during the holiday, please contact us at emily.wang@c-elephant.com /  +86 15161465086.

We appreciate your understanding and support as we take this time to celebrate these important festivals and spend time with our families. We will resume normal business operations on February 18th, 2024 (Sunday).

Thank you for choosing Elephantmudpump as your trusted partner. We wish you a joyful Chinese New Year!